Privacy Policy
Last updated: May 3, 2026
This Privacy Policy explains how Momentum Pilates Studio ("we," "us," or "our") collects, uses, and protects personal information when you visit our website, contact us, or book classes. We believe in plain language. If anything is unclear, reach out and ask.
1. Information we collect
We collect only what we need to communicate with you, deliver your classes, and improve the studio experience.
- Information you give us directly: your name, email address, phone number, emergency contact, and any notes you share on contact forms, waivers, or intake paperwork.
- Booking information: class reservations, memberships, and transactions processed through the MindBody platform.
- Website analytics: standard log data such as IP address, browser type, pages viewed, and referring pages, collected in aggregated form.
- Cookies and similar technologies: small text files used for site functionality, preferences, and anonymous analytics. You control cookies through your browser settings and the on-site cookie banner.
2. How we use your information
- To schedule classes, process bookings, and send reservation confirmations.
- To respond to your questions, inquiries, and feedback.
- To send occasional emails about schedule changes, new classes, promotions, or studio updates. You can opt out at any time.
- To keep the studio safe and the website working correctly.
- To comply with legal obligations when required.
3. Third-party services
We rely on trusted third parties to run the studio. Each service has its own privacy policy.
- MindBody: class bookings, memberships, waivers, and payments are handled by the MindBody platform. Review the MindBody privacy policy at company.mindbodyonline.com/legal/privacy-policy.
- Google Maps: we embed a Google map for directions to the studio.
- Website analytics: we use privacy-aware analytics to understand traffic patterns in aggregate, not to identify individuals.
4. How we share information
We do not sell, rent, or trade your personal information. We share information only when:
- You ask us to (for example, booking a class on MindBody).
- A service provider needs it to perform a function on our behalf (payment processing, class scheduling).
- The law requires it, or we need to protect the safety of our clients, staff, or studio.
5. Data security
We use industry-standard safeguards to protect your information. Our website runs on HTTPS with strict transport security. Our booking platform (MindBody) is PCI-DSS compliant for payment handling. No system is perfect, so we also limit what we store and for how long.
6. Your rights
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to legal and operational requirements.
- Opt out of marketing emails at any time.
- Disable cookies through your browser or the on-site cookie banner.
To exercise any of these rights, contact us at info@momentumpilatesstudio.com or call (313) 919-0228.
7. Children's privacy
This site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can remove it.
8. Updates to this policy
We may update this Privacy Policy as our studio, services, or legal requirements change. When we do, we will update the "Last updated" date at the top of this page. Material changes will be announced on the site or by email.
9. Contact us
Questions about this policy or your information?
- Email: info@momentumpilatesstudio.com
- Phone: (313) 919-0228
- Mail: Momentum Pilates Studio, 34788 Plymouth Rd, Livonia, MI 48150